We Are About Bus Travel

Bus booking on redBus

redBus is the largest e-ticketing platform globally, with more than 23 million users and over 180 million bus tickets sold worldwide. redBus started with providing buses in India and then moved on to some Southeast Asian countries. At present, it is servicing many countries around the world like India, Singapore, Malaysia, Indonesia, Thailand, Germany, Poland, Spain, Columbia, UK, Peru, Columbia, etc. and has already sold more than 180 million tickets. redBus has access to a vast bus transport network around the world and provides online bus booking services. You can search and book your bus tickets in the serviceable countries from anywhere around the world on redBus.

You don’t have to visit the physical ticketing counters if you opt for bus booking on redBus. redBus also serves many cross-border bus routes due to its immense global presence. You can visit the redBus website on your mobile or on a computer/PC for booking a bus ticket online. redBus believes in providing reliable bus services to passengers and partners with only selected operators. Furthermore, being a reputed ticketing platform, redBus protects its customers from any kind of online fraud/scam while booking a bus ticket.

How to book a bus ticket through the redBus platform?

The bus booking process on redBus is simple and is aided by the interactive online interface. 

  • Enter your source and destination along with entering your travel date to view the available buses. 
  • Select a bus from a list of all the available buses.
  • Select the seat of your choice.
  • Enter a few details like contact information, name, age, etc., to confirm your bus ticket booking.
  • Complete the booking process by making your bus ticket payment and secure your seat on the bus.

The online payment process for booking bus tickets on redBus is also highly secured and fast. redBus uses SSL (Secure Sockets Layer) encryption technology to provide a safe payment system. You also have the advantage of paying via several means while booking bus tickets on redBus. redBus accepts online payments via debit card, credit card, bank transfer, etc. You can book bus tickets in a few minutes via redBus without paying commission to a booking agency. This means that you get to save that money that could have been spent on agent fees and instead spend that money on your vacation.

Pros of online bus booking on redBus

  • redBus has been in the market since 2006 and has immense experience in providing on-time bus services. 
  • No commission fees charged to the customer.
  • On redBus, you can compare buses based on seat type, amenities offered, fare, timing, dropping point, and a lot more. 
  • Online ticketing will help you know the exact time of your bus, and you can reach the boarding point accordingly. 
  • You do not have to stand in a queue waiting for public transportation when you make an online bus booking with redBus.
  • You can pre-plan your trip to any city by booking bus tickets online and can avoid any last-minute hassles that could pop up when you book your bus ticket through an agent or at a ticket counter.
  • You can view the operator ratings and user reviews. Viewing ratings/reviews before booking bus tickets on redBus will help you know about the best available bus services in the region/city.
  • You can also view the bus images on redBus while online bus ticket booking to make the right choice.

Be it late night or early morning, redBus customer support is available to cater to a customer’s bus booking needs. redBus provides 24*7 customer support to its users for any issues while booking bus tickets online. redBus also allows users to reschedule or cancel their bus tickets online. However, the cancellation and rescheduling policy is decided by the respective bus operator. 

You will receive a confirmation online about the status of your bus tickets after successfully completing the online payment. The e-ticket/M-ticket provided by redBus via SMS/mail will work as an actual ticket while boarding the bus. You can either download the online ticket on any device or can take a printout for boarding your bus.

redBus continuously checks in with the bus operators to maintain safety standards while providing bus services to passengers. You don’t have to worry about any middleman/commission charges while booking bus tickets on redBus. You can also use a coupon code (if available) on redBus to lower the total ticketing cost.

Choose redBus booking for punctual bus services!


1. Why redBus for online bus ticket booking?

There are several reasons to book a bus ticket through redBus.
  1. redBus provides you the convenience to book bus from your home/ city.
  2. redBus offers a wide variety of bus types by numerous bus operators on your selected route.
  3. You can download an m-ticket or e-ticket. 4) It’s the best platform for booking cheap bus tickets.
  4. Cancelation and rescheduling options are available with redBus.

2. Can I cancel my bus ticket?

Yes, you can cancel your bus ticket booking. Sign in to see your trips to cancel on redBus website on desktop and on mobile. Enter your ticket number and email id and follow the cancelation procedure. You can also cancel your ticket through the Self Help tool

3. Can I get refund on ticket cancellation?

Yes, you may get the refund on ticket cancelation. Refund will be made to you subject to applicable cancellation charges and will be credited to the source of payment (net-banking, credit/debit card etc.)

4. Do I need a print out of my bus ticket to board a bus?

No, you don’t need a print. After booking bus tickets online, you can download an m-ticket or e-ticket on your mobile and show while boarding the bus. It is recommended to carry any government id or state approved id to verify your identity.

5. What are the payment methods for booking a bus ticket online on redBus?

redBus offers a wide variety of payment options to book a bus online. One can pay for the tickets via credit cards, debit cards and internet banking.

6. What is a PNR number on the ticket?

PNR stands for ‘Passenger Name Record.’ A PNR number on the m-ticket or e-ticket has 10 digits.

7. What different currencies does redBus support for payments?

We currently support the US Dollar and the Euro. We are adding support for other currencies soon!

8. Is payment on redBus.com safe?

redBus has the highest security standards and keeps your information and purchases completely safe and secure. Please be assured that your payment is very well secured